Your website is a goldmine to generate more leads only if you have active technical support in place. It is because your visitors (both existing users & prospects) always have some concerns. If you’re able to answer these queries satisfactorily, you increase the chances to convert them into a customer for life. Our agents work carefully to understand visitors’ queries and convince them to try your products/services.

There may be a lot of questions in the mind of your existing customers as to how they can use your products/services to add value to their day-to-day life. Our ChatPandas are always here on the website to answer the toughest questions which helps with customer retention.

Testing prior to launch gives us confidence that the product would work fine. We offer a product testing facility on multiple stages to ensure your product is ready for launch and there are no bugs in it that may create discomfort for the end user. We identify bugs, look out for any kind of errors, consistently test beta versions and even do a soft launch before launching the final product.

From group testing to end-user market tests and load testing, we do it all to ensure your dream project is ready for serving the community and becoming a revolutionary addition to the market. Trust us with your product testing to make sure to convert your dream business idea into execution.

When your users (and their queries) increase in number, our agents always step forward to offer level 2 & 3 support to resolve them faster. Our agents are trained to handle up to level 3 technical support queries with a smart approach that solves users’ problems with a 100% satisfaction record.

Bug fixes, server-side configurations, key releases, and new feature enhancements, leave them all on us and our technical support experts will make sure that your users have a pleasant experience while resolving their issues. Our technical support is present on call, live chat, email, in-app support so your user can contact us on any platform. Up to level 3 technical support means no query goes answered as we provide 360 degree solution to the needs of your customer.