At ChatPandas, we know that if we want exceptional results, we have to implement measures that deviate from just traditional methods. One of these methods is outcome based reporting. Outcome based reporting is based on the results your business wants like better CSAT scores, better NPS scores, higher customer attrition and, obviously, higher ROI and make a report based on those outcomes.
Our outcome based reporting aligns all operational metrics and then help us strategize and plan insights that can assist us achieve those goals. This makes us become better prepared to achieve the goals you have in mind.