ChatPandas | Outbound call center - ChatPandas

Outbound call center

Outbound call services for marketing campaigns

Do you need outbound call center services to extend your roots in the business domain or to boost sales?

You have come to the right place!

Our outbound call center services can boost your marketing campaigns whether it be lead generation or telemarketing, sales calls, contact list updating, data collection, follow up calls and much more. Whether you are launching a new product or service or do you have anything you want the customer to know about; we can assist you. Our outbound call center strategy makes sure that your customer base is always informed, engaged and with growing investment for your business.

Lead management with outbound call support

Our dedicated ChatPandas can increase lead conversion using their expertise to help drive your prospects into customers and setting high benchmarks to ensure success. You can gather valuable business intelligence with our team specializing in data scraping and research. We help identify and convert leads with our vast experience and help make the sales for you with our industry experts. We also develop surveys to your callers to gain insight into their satisfaction levels. Our ChatPandas also do follow up calls for a smooth personalized experience.

Updating database through outbound calls

Data in marketing is priceless! Outdated data can mean all your marketing strategies are going to waste. This is where our ChatPandas can assist you. We can use outbound calling techniques and follow up with your customer to update customer database so you can get the most out of your marketing techniques. With the influx of a stream of calls it can be hard to manage a lot of data, however, our virtual help receptionists can make this task easy for you by filtering irrelevant data and updating customer information. We customize our price plans for every client which means even if you are a small business just starting out, we’ll always have something for you. Honestly, just try us!

24/7 outbound call centre solutions

Our outbound call center solutions are customized according to the needs of your business and can provide 24/7 services, which means you are always available to your customers.

Product awareness campaign

Lead generation strategies

Outbound call center

We call your leads within 30 minutes and convert them in to opportunities.

Outbound call services for marketing campaigns

Increase the impact of your promotional strategies right now! Don’t let the investment in your marketing campaigns go to waste. If you don’t have enough staff members for outbound call overflow, outsource call support agents. We are skilled at developing outbound call plans that will bring the most benefit to your company. Each client has varying priorities and stand at different points. Our industry experts can analyze your status and offer guidance on the most sustainable approach to call support for marketing. Got an event coming up? We can help you in making calls to all the right people pushing your event towards a successful finish. If you don’t have staff to spare, our call agents can handle outbound calls according to your directions. In addition, you can trust us with everything from lead generation to telephone sales for your company.

Lead management with outbound call support

Experiencing low sales? That’s expected when you don’t have sufficient resources to generate leads through the phone. This is especially damaging to companies that rely heavily on telemarketing on sell their products or services. Outsourcing call support is perfect solution! Since our answering services function remotely, you will be saved from spending on an expensive in-house team. We blend into your sales and marketing departments expanding their capabilities to generate, capture, qualify and convert leads for your business. They can rely on us after hours to carry out lead management on their behalf so that you can keep earning and building relationships with new customers. Our call agents are familiar with your business values and selling points. We are able to give your customers the same great experience that your internal sales team provides them.

Updating database through outbound calls

When was the last time you updated your customer data? Don’t lose out on the opportunity to gather important data about your customers by ignoring outbound call services. Unless you directly ask your customers for their current contact details, you will be stuck with outdated information. Imagine using old email addresses for your latest email campaign. Your customers won’t be getting your messages! All because you didn’t ask about changes in email addresses your investment in email marketing turned out to be pointless. Instead of relying on an in-house team with limitations, trust our virtual receptionists to manage these tasks for you. Depending on what data you require for your marketing strategies, our call agents can create solutions for your company. This is possible on a tight budget as well which makes our outbound call services ideal for small businesses and startups.

24/7 outbound call centre solutions

Winning back customers was never this easy before. Keep your existing customers engaged and welcome new customers with affordable outbound call plans. Our call support agents can design custom solutions for your business requirements. From promotions to appointments, we can help you manage outbound calls for different purposes.

Product awareness campaign

Do you have a new product? 

Or do you want your customers to know about your already existing products or services?

Our ChatPandas can place call to both your existing and new customers to inform them about the best features of your product, thus increasing your sale numbers.

Lead generation strategies

ChatPandas provide specialized outbound call center solutions that concentrate on lead generation and sales qualification. We assist you with advanced lead generation strategies to meet your sales and growth goals.

Closing profitable sales

Our Chatpandas are trained to increase your profits by every cross selling and upselling opportunity. We train them using advanced call scripts to make sure they can identify and convert every potential customer.

Manage customer feedback

We take customer feedback after every call to gauge the effectiveness of our call strategies and to learn the customer’s likes and dislikes about the product or services. We share this data with you so you can devise your services according to the obtained data.

IT helpdesk call support

We provide up to tier 3 technical support 24/7 to your customers and we also share the status of the problem with you. We also provide the facility of follow up calls and after hour call support to make sure all of your customers are satisfied.

Billing and payment issues

We can send subscription renewal notification, resolve billing issues, take payment with multiple payment methods. We are always one step ahead in serving your customer so they can get the most out of your services.

Meaningful. Personal. Human.

Your best moments in Customer Experience are here.