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Sales Agent
ChatPandas · Lahore, Punjab, Pakistan Posted 3 days ago
Lahore
BPO
Job Summary:
As a Sales Agent at ChatPandas, you will be responsible for identifying and nurturing client relationships, presenting our communication solutions, and achieving sales targets. Your role will involve prospecting, building rapport with clients, and providing tailored communication solutions.
Key Responsibilities:
- dentify and pursue potential clients through various channels.
- Build strong, lasting client relationships by understanding their needs.
- Present ChatPandas' products and services to prospective clients.
- Meet and exceed monthly and quarterly sales targets.
- Stay updated on industry trends and competitors.
- Maintain accurate sales records and reports.
Qualifications:
- Proven track record in business development or a related field.
- Strong networking and relationship-building skills.
- Excellent communication and negotiation abilities.
- Self-motivated and results-driven.
- Strategic thinking and problem-solving skills.
- Knowledge of the communication technology industry is a plus.
- Maintain accurate records of sales activities and provide regular reports to the Head of Business Development.
Please send your resume and a cover letter highlighting your relevant experience to hr@chatpandas.com with "Business Development Manager Application" in the subject line.
- Drive customer service excellence and sales performance across all channels through effective selling skills.
- Serve as a business partner to retailers, providing industry and product knowledge to drive sustainability and growth.
- Develop and maintain positive relationships with external stakeholders and internal teams.
- Stay updated with industry and regulatory changes and continuously develop skills accordingly.
- Monitor, modify, and validate web orders to ensure efficient sales, distribution, and inventory parameters.
- Achieve key performance indicators (KPIs) related to quality assurance, conversion, and adherence.
- Act as an escalation point for customer issues and collaborate with other teams for timely resolutions.
- Understand customer needs and provide effective solutions or redirection as vital.
- Ensure compliance with SOX, corporate governance, and maintain data integrity procedures.
- Prioritize work based on agreed service level agreements (SLAs).
- Drive trade activation activities, incentives, and sales enhancement opportunities.
- Identify and suggest process improvements to effectively handle customer issues and improve ease of doing business.
- Contribute to state volume, share, and profit targets by using resources and Return on Investment (ROI) principles.
- Taking responsibility for territory volume and share performance within the assigned patch by updating and using Territory plans and Joint Business Plans with key customers.