ChatPandas | Product Development - Technical Support - ChatPandas

Blend Technical Support & Product Development Together

Get the best product development consultancy to craft a personalized technical support structure around your project. 

Conducting Market Research

Trust our professionals to handle your market research while you concentrate on making your product launch outstanding. We focus especially on market openings that your product development team could exploit. Our in-depth market research studies include data on the standing of your rivals that are now offering goods in the same category or have plans to do so soon. To help your experts build product release plans that have the greatest possible effect, we collect time-sensitive data for them.

Exploring Product Scalability

Our objective is to assist you in creating long-term strategies for your forthcoming items rather than focusing just on the launching of your product. Our resources are available to you whether you want to build a complimentary product or want to subsequently add a new product to the same range. Perhaps you believe that giving your product more features would be a good idea. Maybe you want to make that product available in a restricted quantity. We compile sales information for that product and carry out polls to gauge customer satisfaction. This aids in the development of a precise plan of action that will increase income.

Interoperability of Products

When designing a product, numerous elements must be taken into account, including interoperability, which is our area of expertise. Our knowledge of the many systems used in your sector, together with our familiarity with them, gives us insight into the degree of compatibility your product will possess. We talk over this information with your professionals to ascertain what you anticipate in this respect. We can develop efficient interoperability optimization solutions by concentrating our efforts on the particular goal and associated functionalities of your product. Before completing the product design, tests are done to see if these tactics are effective.

Testing User Experience

There are several functional development phases that your product goes through. But after a while, we start evaluating how well your solution works for users. We design impartial trials that are focused on your specific customer group. The outcomes of these tests may be used to forecast how well your product will do. We go back to the drawing board if the user experience ratings are less than ideal. We test out many elements to see which one is missing and degrading the user experience as a whole.

Continuous Improvement Strategy

We let your engineers keep track of your product’s performance and user feedback even after it has been published. For the creation of ongoing improvement strategies for your product, their input is crucial. To determine the typical problems that the majority of your customers are talking about, we perform surveys and research evaluations. This helps us concentrate, enabling us to swiftly adapt that part of your product to the needs of your customers. As your customer happiness increases, we are rewarded with regular good evaluations and progressively growing ratings.

Product Design

We can provide pertinent information and suggestions for product design to your product development team. You may decide whether to like or dislike aspects of your product by using prior customer comments.

Marketing Plans

While your product is still being developed, we provide insights that may help you include marketing components. As a result, executing marketing campaigns for your goods takes less time and worry.

Feedback Surveys

We can perform surveys regarding any product, regardless of how new or old it is. We pay attention to the customer segments whose opinions you are most eager to learn about that specific product.

Determining KPIs

We assist you in establishing key performance indicators for the product before you evaluate the reception of the product. This enables us to collect information for just these indicators in order to make informed judgments.

User Experience

We assist you in establishing key performance indicators for the product before you evaluate the reception of the product. This enables us to collect information for just these indicators in order to make informed judgments.

Product Optimization

The timing of optimization is not governed by any rules. We keep an eye on your product from the conception stage to the launch in order to provide efficient optimization advice that matches its features and functionalities to what customers would anticipate.

Meaningful. Personal. Human.

Your best moments in Customer Experience are here.