Strategy experience and analytical expertise combine to enable decision making and create value
Contrary to thought, outsourcing your chat can cost a lot less than you think. We can save you ££££'s every month.
We produce quality leads and sales whilst your business rests. Through meaningful engagement which is personalized individually, we guarantee an increase in your revenue.
Our mantra is delivering exceptional customer service throughout the chat experience. Chat Pandas customer satisfaction is above and beyond industry benchmarks.
At Chat Pandas, we understand your customers pain points, our agents filter and learn your customer pain points and escalate matters immediately.
Instant Problem Resolution
Our KB's and Help articles allow us to push links and guide your customers instantly when facing issues. At Chat Pandas we reach out to your customers within 15 seconds. Leaving them with a Panda Smile :)
At Chat Pandas, we know that our benchmarks must be deliverable and measurable. We give you access to all our chat transcripts and your own personalized chat dashboard to see how we help your business.
Unlike most outsourcing chat companies, we do not further outsource our agents. All agents are employed with Chat Panda, and we thrive on updating and delivering our expertise and your issues in real time.